Frequently Asked Questions
Everything you need to know about your 40nine timepiece.
What materials are used in 40nine watches?
Our watches feature high-quality silicone straps, durable polycarbonate cases, and reliable quartz movements to ensure a blend of comfort, style, and precision.
Are 40nine watches water-resistant?
Yes, most 40nine watches are water-resistant up to 50 meters (5 ATM), making them suitable for everyday use, including swimming and showering.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unworn watches in their original packaging. Please contact our support team to initiate a return or exchange.
Do the watches come with a warranty?
Every 40nine watch comes with a 2-year limited warranty covering manufacturing defects in the movement and dial.
How do I change the battery?
While batteries can be replaced by most local jewelers, we recommend having it serviced by a professional to ensure the water-resistance seal remains intact.